Job: System Engineer

As a system engineer, you would be required to maintain smooth operations for specific customer sites. You will have to ensure that all activities are consistent with and in support of the overall strategy to become a supplier of business-critical systems and solutions to the telecoms, banking, and retail industry.

Job Summary:

  • Manage and monitor the installed systems and their infrastructure
  • Manage the configuration of each system as per the customers’ requirements
  • Provide occasional/rotational 24×7 on-call support upon notification of critical alert or due to maintenance to minimize outages for the end-user population
  • Work on the rollout of the new system delivery project as it comes from sales, including unique installation and configuration issues.
  • Serve as a primary point responsible for the overall health, performance, and capacity of the systems
  • Provide 2nd level support for the installed systems
  • Proactively ensure the highest levels of systems and their infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems Prioritize and work with internal/external teams for the fixes/workarounds
  • Analyze frequent problems and report to the development team
  • Maintain the service level agreement (SLA)
  • Continuously refine and promote professional services routines and documentation
  • Liaise with vendors and other IT personnel for problem resolution

Job Requirements:

  • Fluency in English
  • Knowledge and experience in technologies relevant for the role such as System Operations, Linux, MariaDB, Networking, and SIGTRAN
  • Experience with server virtualization environments (VMware, KVM) preferred
  • Experience deploying mission-critical systems, internal or on customer site
  • Knowledge and understanding of IT systems and Systems implementation project management
  • Experience in scripting in some administrative language (Perl, bash shell)
  • Experience with hardware and peripheral configuration
  • Negotiation skills
  • Familiarity with Project management discipline e.g. PRINCE
  • Familiarity with Support management discipline e.g. ITIL
  • Knowledge of telecom network architecture is a plus
  • Experience in K8 based deployments and knowledge of deployment for micro-service based architecture is a huge plus

Job Application

Job Title
System Engineer
Location
Lahore, Pakistan
Department
Operations
Job Type
Permanent
Job Shift
Day shift
Job Schedule
Full-time
Application Closing Date
20th November, 2020