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Crisis management to minimize disruption

How the COVID-19 crisis has affected telecom operators


How is the telecom sector responding to the current situation? As the global community works to limit the impacts of the coronavirus outbreak, the industry faces significant strategic challenges.

Telecom operators are under pressure to continue delivering infrastructure and critical services to stakeholders. Maintaining uninterrupted voice and data services and avoiding disruption to business-critical operations is essential. To thrive in these difficult economic conditions, telcos need to have business continuity plans and robust, scalable systems to facilitate operational effectiveness and keep vital processes going.

Our guide aims to help telecom operators better understand and respond to these challenges.

This guide talks about:

  • Impact of COVID-19 on the telecom sector
  • Disruptions caused by COVID-19 in the telecom distribution chain
  • Practical next steps for telcos
  • Business benefits and potential revenue impact

Download Guide

Author Mahwish Ilyas

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