One vision:

Digitize the entire telecom customer journey

Bring synergy in sales and distribution operations through solutions that solve pain points at different stages of the value chain

One vision:

Digitize the entire telecom customer journey

Bring synergy in sales and distribution operations through solutions that solve pain points at different stages of the value chain

Accelerated digitization of telecom
multi-product sales & distribution

Telecom operators are facing the constant challenge of changing market dynamics and consumer expectations beyond the scope of legacy sales and distribution. Hence, it is vital to assess the gaps in digitization, define a unified customer experience across all channels, and enhance digital customer journeys.

Seamless facilitates the launch and growth of direct and indirect channels of distribution, unifying customer experience across the board for telecom, helping our customers achieve sales growth, or OpEx optimization. 

Establishing a multi-directional network ensures that the telecom operators have:
  • Customer insights to make decisions
  • Sales readiness for reseller enablement
  • Omni channel experience to maximize performance

Equip sales channels

to sell higher value products anywhere

Get complete visibility

of sales, distribution, and marketing to plan, grow, and manage

Send personalized offers & incentives

to subscribers and resellers to boost higher value product sales

Digital offerings mapped on telecom sales & distribution journey

Covers all dimensions of a customer’s journey and lifecycle through end-to-end visibility and management of all layers of the sales and distribution ecosystem.

01

Easy digital onboarding

Easy, digital, and fast onboarding and registration for subscribers and resellers with SDS’ Know Your Customer solution.

02

Supply & delivery

Complete logistics, supply chain, and sales delivery management including inventory and order management with Sales Force Optimization.

03

Seamless distribution

Enable resellers to sell and distribute any product, any time, anywhere. ERS 360º platform connects seamlessly with the charging system (prepaid/OCS), mobile money platform, and payment gateways to allow integrations over multiple channels. Mobile Financial Services enable financial inclusion and provide complete mobile money solutions.

04

Personalization

Leverage the power of analytics to make personalized recommendations or give out incentives against defined KPIs. This motivates resellers to sell more and subscribers to stay loyal through Customer Value Management.

05

Sales growth

The Unified POS solution facilitates retail sales and purchases, enhanced with cross-sell and up-sell opportunities, for merchants to sell digital or physical products through one platform.

06

Analytics & reporting

Use business intelligence to get insights into the distribution network and create actionable growth strategies.

Our consultants are available to discuss your growth strategy and chalk out a plan to maximize sales and distribution performance for your business

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