Streamline product creation and management, PIN generation, dealer distribution, and voucher redemption with our powerful and market responsive Voucher Management System (VMS)
Manage the entire lifecycle of your digital and physical vouchers with VMS
Trusted by the world’s fastest growing MNOs
Is our VMS right for you?
- You have a portfolio of digital and/or physical vouchers (scratch cards) and you need a simple, fast, and cost-efficient system for producing and managing them
- In doing this, you often experience complex supply chain distribution processes which affect your sales efficiency and KPIs
- You’re seeking a versatile Voucher Management System that manages multiple products, is configurable to your unique business needs, improves your market penetration and consistently grows your ARPU
”Seamless’ ability to meet demanding needs and requirements driven by a challenging environment, has increased our operational ability in a highly competitive market. Their technology is robust, and they show a business understanding that is helping them to quickly align with our goals and strategies.
Mr. Abbad RedaCEO at MTN Afghanistan
How VMS helps you grow your business
Empower dealers to sell what the market demands
Enable administrators to manage multiple products simultaneously and define both the currency and denomination for the vouchers
Easily map vouchers to all channel members
Track vouchers across distributors, sub-distributors to locate voucher stock that’s near-expiry and redistribute vouchers to prevent stockouts
Personalize products for diverse audience segments at scale
Offer a wider range of voucher types and products to consumers based on service class and real-time location
Track voucher lifecycle through intelligent reporting
Identify slow-moving inventory, voucher stock near-expiry and possible stockouts through our flexible reports
Ensure watertight system security across the board
Deploy strict controls, design choices and operational best practices to ensure system integrity at all times, be it voucher PIN generation or more
Customer Spotlight
Background
MTN Eswatini’s legacy system for sales and distribution was both inflexible and unstable, which stunted their growth. The system was also difficult to integrate with other platforms which kept the Opco from consolidating its technology. Additionally, the lack of field information and market insights kept them from making timely data-informed decisions.
Solution
MTN Eswatini deployed our flagship dealer management, voucher management and eTopup solution, ERS 360º to instantly move digital value and accelerate growth. By bringing all critical functions into one platform, the Opco quickly consolidated its entire sales & distribution value chain and quickly made them more responsive to customer needs.
Results
16
increase in yearly transactions
62
increase in YoY growth for data bundles
308
increase in agents using MoMo
Key Use Cases
EVD stock purchase
using vouchers
Partial redemption
to help subscribers purchase a voucher once and redeem it multiple times
Bulk return of vouchers
for distributors to return unsold/expired vouchers back to the operator using the self-service UI
External voucher distribution
to enable service providers to sell other operator vouchers through the VMS platform along with third-party service provider vouchers like Amazon, Netflix, Carrefour and more
Order automation
via email or partner portal for distributors to place voucher order requests in bulk
Voucher expiry date extension
(free or for a charge) without the customer having to visit a customer care centre or dialling IVR
PIN-less voucher redemption
for subscribers who purchased a voucher using their MSISDN to redeem vouchers without entering the PIN
Voucher as a Reward (VaaR)
service for supermarket chain customers
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