Enable and empower your resellers and subscribers by offering micro loans for zero interruption in connectivity or business through Micro Credit. This offering is an end-to-end managed service from Seamless with no hassle of system or operational maintenance.
How does it work?
Micro Credit, value-added service is designed on the premise of “what the consumer needs”. It is a service which the telecom can offer to subscribers and resellers both. Through this service, telco can provide ease of access of airtime stock credit to their resellers when they run out of stock balance, without disrupting the normal flow of business. On the subscriber side, they can remain connected without having to recharge through a voucher or digital topup. This loan is disbursed in real-time and is calculated based on intelligent reseller/subscriber profiling.
Seamless deploys Micro Credit with a partnership agreement with telecoms where SDS bears all investment Cost and risk, providing an open and transparent service with a clear reporting structure. The telecom operator incurs zero cost, capital expenditure, or credit risk as all investment is managed and handled by SDS.
When the subscriber or reseller (user) runs out of airtime credit and is unable to recharge, they can dial a USSD code to request for airtime credit. The system will perform user profiling and disburse loans. Next time the user recharges the account, the system will verify if there is any outstanding loan. The loan with a service fee is deducted from the user’s account.
Benefits: Micro Credit for telecom S&D
Seamless Distribution Systems is a pioneer in R&D and innovation in the telecom S&D ecosystem. Micro Credit facility is also based on our expertise and thorough knowledge of the system. This service is deployed on a revenue-sharing basis with zero cost and credit risk for the telecom operator. Hence, providing very tangible business and commercial benefits to the telco.
Apart from service continuation during odd times (for resellers and subscribers both) and revenue addition for the telecom operator, Micro Credit has other strategic advantages like:
- Improved market penetration
- Enhanced control over the distribution
- Lower transaction failure rate
- Better loyalty of resellers and subscribers
- Revenue addition
- Service continuation
- Highly robust platform with strong support
Micro Credit is a complete package of technology and service offered in partnership with telecom operators at the last leg of the product delivery
Loan amount is calculated in real-time based on intelligent user profiling
Convenient and easy to use; accessible over USSD as well as advanced channels like mobile application
Notification and alerts to the users upon reaching a minimal threshold, to avoid risk of “out of balance”
Micro Credit is disbursed in real-time, instantaneously, when the user needs it the most
The entire process of profiling, to disbursement and (partial or full) recovery is automated
Operational, transactional, recovery, utilization, bad debt and reconciliation reports with export functionality
Interacts with the credit engine to determine the recovery amounts, comes with automatic loan recovery
User self-care module
User requests and receives Micro Credit, can check eligibility as well as access their account history through this module
Customer care module
Empowers the telecom operator to monitor performance and check transaction history through an interactive web interface
Allows to check the feasibility of the eligibility parameters via a GUI before the published use
Key successful deployments
”First of it's kind Micro Credit service in Nigeria, Africa's largest market
SDS' platform is the first one to break through the largest market in Africa with such a service. The agreement was entered into with the country's leading operator and is based on SDS's platform ERS 360° and enables resellers of electronic prepaid topup to continue providing topup even when they do not have adequate prepaid airtime credit available.
The vast network of resellers continues to benefit from this service, especially during COVID-19 when access to the physical retail/topup points was restricted.
”Key African markets retail chains adopting Micro Credit
Micro Credit service is deployed in agreement with the leading telecom player in Guinea Conakry, Bissau, Benin, and recently, Rwanda, among others. The service received a tremendous response from the retail chain, including POS resellers where the loan/repayment ratio observed has been strikingly good. Hence, ensuring that the retailers continue to benefit from the emergency loan extended, with zero disruptions to their workflow.
The value of this service to the end reseller is that he can continue to sell despite potential cashflow/accessibility issues. The above markets have shown immense potential and continue to grow at a steady pace.