An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Mahwish IlyasFebruary 19, 2018
Agile Airtime Airtime Recharge Business Business Growth business intelligence Churn rate Competitive Advantage Connectivity Cost efficiency cost optimization culture Customer Service Development phases Digital Digital Distribution Digital Strategy Digital transformation Digitization Distribution channels Distribution system Electronic transaction employees Financial inclusion Innovation leadership Mobile Mobile Applications Mobile Money Mobile recharge Mobile user Mobile Wallet network connection Performance Profitability Revenue optimization sales and distribution Service Provider South Africa Strategy Supply chain Technology telecom industry Telecom Operators Unbanked
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