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Crisis management for telecom distribution chains - key takeaways from COVID-19

Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries.

The ongoing impact of the COVID-19 crisis has forced telecom operators to reevaluate their revenue forecasts and formulate strategies to minimize disruptions. As telcos strive to adjust to this situation, what are the best practices and tools to reduce financial damage and lay the foundation for a rebound?

Based on learnings from the COVID-19 outbreak, we have organized a webinar to help telecom operators deal with the challenges effectively and be better prepared for potential future crises.

In this webinar you will learn about

  • The importance of the telecom sector in crisis management
  • Challenges and impact of COVID-19 on the telecom distribution chains
  • Business benefits and potential revenue impact
  • Practical next steps for telecom operators


Niclas Handfast
Niclas Handfast – Managing Director

Niclas is the Managing Director at SDS, with over twenty-five years of experience in leadership positions across telecom, high tech, manufacturing, and service industries. He has extensive experience in operations and supply chain design, data analytics, consulting, and strategy. In recent years, he has worked helping telecom operators to use analytics and digital transformation to improve their sales and bottom line.

Harsh Sharma
Harsh Sharma – Senior Program Manager

A seasoned technology business leader with over 15 years of experience as an engineer, Harsh holds an MBA from IIMA. He is a technology enthusiast and loves to build products that solve customers’ problems. He believes that a product-market fit is the most important element for any successful product launch. Currently, he is focusing on telecom markets in the emerging economies and trying to understand and solve the pain points faced by operators.

Author Sania Amir

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