Professional Services

SDS has superior portfolio of professional services enabling end-to-end operational and support services for clients across 4 continents. Our comprehensive service portfolio covers varying needs of each customer, through three major categories: Service Delivery, Global Network Operations Center (GNOC) and Consultancy and Training.

  • Seamless administration and end-to-end operational efficiency of networks, systems and infrastructure
  • Monitoring and evaluation with industry best recognized tools and techniques
  • From back-end software delivery to the provisioning of user journey training

Service Delivery

enhances customer value chain to achieve optimal desired outcomes through planning, execution, delivery and management of a service as per agreed customer requirements.

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Global Network Operations Center

performs incident management to handle all unexpected operational events with the primary goal of minimizing disruption or impact on business operations, to ensure the best possible levels of service quality and availability.

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Consultancy and Training

are practical and hands-on services that help companies understand and learn system processes. Additionally, SDS provides consultancy and reports to optimize the output of processes, software or hardware.

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Key Resources

Product Brochure: Sales Force Optimization

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Sales Force Optimization (SFO) is a comprehensive supply chain management solution that facilitates real-time visibility and drives sales process efficiency. It enables the user to effectively track and manage their…
Woman buying at store using mobile financial services, financial transactions

Product Brochure: Mobile Financial Services

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Mobile Financial Services (MFS) provide a convenient means to conduct financial transactions, without the worry of the type of mobile device or level of financial and technical knowledge of the…
Campaign Management System login screen

Product Brochure: Campaign Management System

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With a simple graphical user interface, Campaign Management System is an end-to-end platform that has multiple modules designed to cater to the marketing needs of the service providers. It not…
mobile phone, micro credit

Product Brochure: Micro Credit

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Micro Credit is designed to provide emergency airtime stock credit to the resellers and airtime credit to prepaid subscribers when their account balance runs out, without disrupting business flow. Unlike…

Blogs

Seamless at MWC Barcelona 2022

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Mobile World Congress 2022 took place from the 28th of February till the 3rd of March in Barcelona, with the halls of the enormous Fira Gran Via exhibition centre filled…

How are Cloud Native Applications driving Transformative Shift in Digital Business?

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Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Telecom Digital Connectivity

How Telecoms Can Create Recovery and Growth after Covid-19 in 2022?

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Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sale-workshop-dubai

Strategic Planning, and Integrating Acquisitions: Seamless Annual Sales Summit

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Seamless distribution Systems AB held its first post-Covid Sales Summit at Dubai in the last week of October to fine-tune product strategy, streamline global operations and strategize sales enablement for…