An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Sania AmirNovember 27, 2017
Over the years, change in the target market dynamics and increased usage of mobile phones has innovated the way service providers initially functioned. Fuelled by improved economic conditions, the last…
Sania AmirNovember 14, 2017
Given the rate at which mobile connectivity is growing, it seems only natural that the way business is done will change. But how will Telco’s embrace this change and are…
Sania AmirNovember 7, 2017
With over 7.6 billion mobile connections internationally, representing 4.7 billion unique mobile subscribers around the globe (using mobile applications); the need of a fast, reliable and convenient topup of these…
Sania AmirDecember 8, 2016