Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…
Sania AmirJune 3, 2021
Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…
Sania AmirMarch 22, 2021
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Sania AmirSeptember 19, 2018
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
Sania AmirApril 30, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Sania AmirFebruary 9, 2018
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Sania AmirNovember 27, 2017
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Sania AmirJuly 19, 2017