For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…
Sania AmirSeptember 2, 2022
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…
Sania AmirJuly 8, 2022
Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…
Sania AmirDecember 29, 2020
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Sania AmirSeptember 19, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Sania AmirFebruary 9, 2018
Business plans are strategic and comprehensive in nature with the aim to ensure top line growth and efficient operating margins. In telecom sector, the effectiveness of business plans in terms of…
Sania AmirJanuary 24, 2018
Africa’s largest tech event has made a lasting impression with a record-breaking number of visitors, exhibitors and speakers at AfricaCom this year. Discussions spanning across the three-day conference were centered…
Sania AmirDecember 27, 2017
Technology has touched almost every aspect of a business and its touch has drastically improved the landscape of most industries. Whether it is a consumer-centric business or a business catering…
Sania AmirAugust 29, 2017
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Sania AmirJuly 19, 2017
‘Why do I have to share my personal phone number, that stays with me every minute of every day; with a stranger that stands on the cash counter of the…
Sania AmirApril 12, 2017
The telecommunications industry continues to undergo substantial changes due to technological advances. As the end of the decade approaches, 2020 has already presented new challenges as well as vast opportunities…
Sania AmirFebruary 17, 2017
With over 7.6 billion mobile connections internationally, representing 4.7 billion unique mobile subscribers around the globe (using mobile applications); the need of a fast, reliable and convenient topup of these…
Sania AmirDecember 8, 2016