Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
AyeshaMay 23, 2024
Embracing digital solutions builds greater resilience for telecoms, especially in the face of rapidly changing economic and market conditions like COVID-19 pandemic. Digitization also gives telcos a leg up on…
Sania AmirJune 8, 2021
Today, telecom operators sell their products and services via a range of touchpoints. These include call centers, retail outlets, franchises, distributors, or street resellers as well as through self-service websites.…
Sania AmirJune 30, 2020
Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries. The ongoing impact of the COVID-19…
Sania AmirMay 15, 2020