In the mobile telecom industry, optimizing revenue growth continues to be a key success factor. Mobile operators face a range of macroeconomic and structural challenges that are unique to their…
Mahwish IlyasOctober 9, 2020
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telco environment have become much more…
Sania AmirOctober 9, 2020
In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
Mahwish IlyasOctober 2, 2020
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
Mahwish IlyasOctober 1, 2020
In today’s market, the traditional, linear approach of creating a product and pushing it to sales does not suffice; companies need to incentivize, motivate, and add in a KPI factor…
Sania AmirSeptember 16, 2020
Strategies for optimal revenue growth With dynamic consumer demands and an increasingly competitive global market, telecom operators are on a constant journey to optimize revenue. Over the past few…
Mahwish IlyasSeptember 15, 2020
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Sania AmirAugust 10, 2020
Today, telecom operators sell their products and services via a range of touchpoints. These include call centers, retail outlets, franchises, distributors, or street resellers as well as through self-service websites.…
Mahwish IlyasJune 30, 2020
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Mahwish IlyasMay 15, 2020
Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries. The ongoing impact of the COVID-19…
Sania AmirMay 15, 2020
One of the critical success factors for modern telecom operators is the ability to maximize short term revenue while taking into account longer-term strategic objectives. Optimizing digital voucher distribution is…
Mahwish IlyasMay 15, 2020
How the COVID-19 crisis has affected telecom operators How is the telecom sector responding to the current situation? As the global community works to limit the impacts of the…
Mahwish IlyasMay 13, 2020
Challenge This case study covers a state-owned telecom operator in East Africa with 46 million subscribers. It is part of one of the fastest-growing economies with a lot of…
Mahwish IlyasApril 28, 2020
The power of digital distribution As the mobile industry continues to mature, telecom operators need to stay competitive in the digital value distribution space and optimize their go to…
Mahwish IlyasApril 27, 2020
Challenge The telecom operator in this case study is part of one of the largest telecom groups in Africa. Challenges of falling sales and productivity started to impact the…
Mahwish IlyasApril 21, 2020
The mobile industry continues to benefit from rapid technological innovations. These innovations drive growth and continue to transform our lives. Technological innovations in the mobile industry Millennials continue to drive…
Sania AmirApril 21, 2020
An independent primary research was conducted on behalf of Seamless Distribution Systems to study the benefits and experience of Mobile Money and Mobile Financial Services by a local market research…
Mahwish IlyasMarch 29, 2019
An independent primary research was conducted on behalf of Seamless Distribution Systems to study on the benefits and experience of Mobile Money by a local market research agency. This survey…
Mahwish IlyasMarch 27, 2019
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
Mahwish IlyasNovember 26, 2018
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Mahwish IlyasSeptember 19, 2018