AI in telecom is more than just a pilot project, it is now reshaping how networks run, how decisions are made, and how growth happens. From smarter operations to new…
Mahira TahirAugust 1, 2025
Telecom's heartbeat lies in the balance – quick wins and long-term strategy. Stepping into the digital value distribution arena shouldn't feel like a maze and so our ebook is your…
Sania AmirNovember 7, 2023
Telecom's heartbeat lies in the balance – quick wins and long-term strategy. Stepping into the digital value distribution arena shouldn't feel like a maze and so our ebook is your…
Sania AmirJuly 31, 2023
Telecom isn't one-size-fits-all anymore – and that's a good thing! Our whitepaper is your compass to retail sales success, no matter where you stand in the telecom world.
Sania AmirJune 23, 2023
Let's rewind to 2022 – a year of shifts and strategies for agile telecom leaders. Our whitepaper taps into insights from market-leading telecom groups' annual reports, revealing strategies that ensure…
Sania AmirDecember 24, 2022
Get a closer look into Seamless' story, where we're rewriting telecom rules with cloud-native magic and flexible designs. From scaling in a snap to seamless integrations, we're turning tech into…
Sania AmirDecember 10, 2022
For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…
Sania AmirSeptember 2, 2022
If you are a Chief Information Officer (CIO) of a major telecom operator, you know that keeping up with the evolving trends of the digital ecosystem of telecoms is pivotal.…
Sania AmirAugust 15, 2022
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…
Sania AmirJuly 8, 2022
It's not just trends; it's decoding them. Dive into this ebook for a clear view of what's shaping telecom today. No matter where you stand, we're diving into core themes…
Sania AmirOctober 20, 2021
Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…
Sania AmirJune 3, 2021
In light of the increasing demands of the end customers and the transaction volume, it is of utmost importance for companies operating in the telecom sector to have fast, reliable,…
Sania AmirApril 12, 2021
Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…
Sania AmirMarch 22, 2021
Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…
Sania AmirDecember 29, 2020
A woman living in the rural areas of Malawi runs a small general store. She does not have a formal education, and the financial needs of her business are not…
Sania AmirNovember 19, 2020
In the mobile telecom industry, optimizing revenue growth continues to be a key success factor. Mobile operators face a range of macroeconomic and structural challenges that are unique to their…
Mahwish IlyasOctober 9, 2020
In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
Sania AmirOctober 2, 2020
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
Sania AmirOctober 1, 2020
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Sania AmirAugust 10, 2020
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Sania AmirMay 15, 2020
Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries. The ongoing impact of the COVID-19…
Sania AmirMay 15, 2020
One of the critical success factors for modern telecom operators is the ability to maximize short term revenue while taking into account longer-term strategic objectives. Optimizing digital voucher distribution is…
Mahwish IlyasMay 15, 2020
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
Sania AmirNovember 26, 2018
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Sania AmirSeptember 19, 2018
With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…
Sania AmirJuly 3, 2018
Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…
Sania AmirMay 30, 2018
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
Sania AmirApril 30, 2018
These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…
Sania AmirApril 26, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Sania AmirFebruary 9, 2018
Business plans are strategic and comprehensive in nature with the aim to ensure top line growth and efficient operating margins. In telecom sector, the effectiveness of business plans in terms of…
Sania AmirJanuary 24, 2018
Africa’s largest tech event has made a lasting impression with a record-breaking number of visitors, exhibitors and speakers at AfricaCom this year. Discussions spanning across the three-day conference were centered…
Sania AmirDecember 27, 2017
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Sania AmirNovember 27, 2017
Over the years, change in the target market dynamics and increased usage of mobile phones has innovated the way service providers initially functioned. Fuelled by improved economic conditions, the last…
Sania AmirNovember 14, 2017
It’s an established truth especially within developer circles that the elasticity of code is strengthened by agility and the diversity of minds behind it. Nothing promises true diversity within an…
Sania AmirOctober 6, 2017
Technology has touched almost every aspect of a business and its touch has drastically improved the landscape of most industries. Whether it is a consumer-centric business or a business catering…
Sania AmirAugust 29, 2017
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Sania AmirJuly 19, 2017
Global Telecoms Business (GTB) Innovation Summit and Awards is an annual telecommunication event that ‘recognizes the industry’s most innovative & successful project partnerships between operators and vendors’. The GTB summit…
Sania AmirJune 1, 2017
The telecommunications industry continues to undergo substantial changes due to technological advances. As the end of the decade approaches, 2020 has already presented new challenges as well as vast opportunities…
Sania AmirFebruary 17, 2017
Application programming interfaces (APIs) are more than just a technical construct or a development technique in today’s world. They are considered to be a powerful force, having the ability to…
Sania AmirJanuary 5, 2017
With over 7.6 billion mobile connections internationally, representing 4.7 billion unique mobile subscribers around the globe (using mobile applications); the need of a fast, reliable and convenient topup of these…
Sania AmirDecember 8, 2016