Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirJanuary 3, 2023
For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…
Sania AmirSeptember 2, 2022
With our advanced analytics tool called Smart S&D, we are set out to equip customers with the ability to make data-informed decisions in real-time, based on the information they receive…
Sania AmirAugust 24, 2022
If you are a Chief Information Officer (CIO) of a major telecom operator, you know that keeping up with the evolving trends of the digital ecosystem of telecoms is pivotal.…
Sania AmirAugust 15, 2022
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…
Sania AmirJuly 8, 2022
Customers today are demanding more interactive and connected experiences that transcend traditional sales channels. However MNOs still have a lot of ground to cover when it comes to catering to…
Sania AmirJune 15, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirMay 12, 2022
Mobile World Congress 2022 took place from the 28th of February till the 3rd of March in Barcelona, with the halls of the enormous Fira Gran Via exhibition centre filled…
Mahwish IlyasApril 19, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirFebruary 3, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirDecember 17, 2021
Seamless distribution Systems AB held its first post-Covid Sales Summit at Dubai in the last week of October to fine-tune product strategy, streamline global operations and strategize sales enablement for…
Mahwish IlyasDecember 10, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirNovember 23, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirAugust 16, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirJuly 13, 2021
The biggest mobile tech event finally happened after last year’s interval, and as promised, it was an exciting period attended by leaders of the tech world. Gadget announcements and other…
Mahwish IlyasJuly 12, 2021
Customer satisfaction survey is a tool widely used by companies across the globe to understand how the product, service, and the entire experience provided by them either falls short, meets,…
Mahwish IlyasJune 22, 2021
Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…
Sania AmirJune 3, 2021
In light of the increasing demands of the end customers and the transaction volume, it is of utmost importance for companies operating in the telecom sector to have fast, reliable,…
Sania AmirApril 12, 2021
Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…
Sania AmirMarch 22, 2021
Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…
Sania AmirDecember 29, 2020
A woman living in the rural areas of Malawi runs a small general store. She does not have a formal education, and the financial needs of her business are not…
Sania AmirNovember 19, 2020
Rising competition in the market means that telecom operators have to work increasingly hard to gain market share. To stay competitive, many telcos are moving beyond the traditional means of…
Sania AmirOctober 23, 2020
In the mobile telecom industry, optimizing revenue growth continues to be a key success factor. Mobile operators face a range of macroeconomic and structural challenges that are unique to their…
Mahwish IlyasOctober 9, 2020
In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
Mahwish IlyasOctober 2, 2020
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
Mahwish IlyasOctober 1, 2020
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Sania AmirAugust 10, 2020
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Mahwish IlyasMay 15, 2020
One of the critical success factors for modern telecom operators is the ability to maximize short term revenue while taking into account longer-term strategic objectives. Optimizing digital voucher distribution is…
Mahwish IlyasMay 15, 2020
The mobile industry continues to benefit from rapid technological innovations. These innovations drive growth and continue to transform our lives. Technological innovations in the mobile industry Millennials continue to drive…
Sania AmirApril 21, 2020
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
Mahwish IlyasNovember 26, 2018
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Mahwish IlyasSeptember 19, 2018
With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…
Mahwish IlyasJuly 3, 2018
Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…
Mahwish IlyasMay 30, 2018
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
Mahwish IlyasApril 30, 2018
These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…
Mahwish IlyasApril 26, 2018
Globalization, Connectivity, Digitization and Global Economic Reforms have brought about unprecedented changes to the world. The continuous shifts in digital technology have changed the way individuals, groups and organizations behave…
Mahwish IlyasMarch 2, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Mahwish IlyasFebruary 19, 2018
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Mahwish IlyasFebruary 9, 2018
Business plans are strategic and comprehensive in nature with the aim to ensure top line growth and efficient operating margins. In telecom sector, the effectiveness of business plans in terms of…
Mahwish IlyasJanuary 24, 2018
In the fast-paced technology driven market, businesses in general, and telecom operators in specific have started to focus on ensuring High Availability (HA) of the services that they offer. High…
Mahwish IlyasJanuary 17, 2018
Africa’s largest tech event has made a lasting impression with a record-breaking number of visitors, exhibitors and speakers at AfricaCom this year. Discussions spanning across the three-day conference were centered…
Mahwish IlyasDecember 27, 2017
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Mahwish IlyasNovember 27, 2017
Over the years, change in the target market dynamics and increased usage of mobile phones has innovated the way service providers initially functioned. Fuelled by improved economic conditions, the last…
Mahwish IlyasNovember 14, 2017
Given the rate at which mobile connectivity is growing, it seems only natural that the way business is done will change. But how will Telco’s embrace this change and are…
Mahwish IlyasNovember 7, 2017
It’s an established truth especially within developer circles that the elasticity of code is strengthened by agility and the diversity of minds behind it. Nothing promises true diversity within an…
Sania AmirOctober 6, 2017
Due to a rapid increase in mobile penetration and the roll-out of heterogeneous technologies in a multi-vendor managed environment, service providers are constantly on the lookout to achieve operational…
Sania AmirSeptember 27, 2017
Technology has touched almost every aspect of a business and its touch has drastically improved the landscape of most industries. Whether it is a consumer-centric business or a business catering…
Sania AmirAugust 29, 2017
Are you here to learn whether you need a data analytics and reporting platform? Have a look and try to answer these questions before you make a decision! How do…
Sania AmirAugust 3, 2017
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Sania AmirJuly 19, 2017