In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
Sania AmirOctober 2, 2020
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
Sania AmirOctober 1, 2020
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Sania AmirAugust 10, 2020
Today, telecom operators sell their products and services via a range of touchpoints. These include call centers, retail outlets, franchises, distributors, or street resellers as well as through self-service websites.…
Sania AmirJune 30, 2020
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Sania AmirMay 15, 2020
Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries. The ongoing impact of the COVID-19…
Sania AmirMay 15, 2020
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
Sania AmirNovember 26, 2018
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Sania AmirSeptember 19, 2018
With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…
Sania AmirJuly 3, 2018
Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…
Sania AmirMay 30, 2018
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
Sania AmirApril 30, 2018
These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…
Sania AmirApril 26, 2018
Globalization, Connectivity, Digitization and Global Economic Reforms have brought about unprecedented changes to the world. The continuous shifts in digital technology have changed the way individuals, groups and organizations behave…
Sania AmirMarch 2, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Sania AmirFebruary 9, 2018
Business plans are strategic and comprehensive in nature with the aim to ensure top line growth and efficient operating margins. In telecom sector, the effectiveness of business plans in terms of…
Sania AmirJanuary 24, 2018
In the fast-paced technology driven market, businesses in general, and telecom operators in specific have started to focus on ensuring High Availability (HA) of the services that they offer. High…
Sania AmirJanuary 17, 2018
Africa’s largest tech event has made a lasting impression with a record-breaking number of visitors, exhibitors and speakers at AfricaCom this year. Discussions spanning across the three-day conference were centered…
Sania AmirDecember 27, 2017
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Sania AmirNovember 27, 2017
Over the years, change in the target market dynamics and increased usage of mobile phones has innovated the way service providers initially functioned. Fuelled by improved economic conditions, the last…
Sania AmirNovember 14, 2017
Given the rate at which mobile connectivity is growing, it seems only natural that the way business is done will change. But how will Telco’s embrace this change and are…
Sania AmirNovember 7, 2017
It’s an established truth especially within developer circles that the elasticity of code is strengthened by agility and the diversity of minds behind it. Nothing promises true diversity within an…
Sania AmirOctober 6, 2017
Due to a rapid increase in mobile penetration and the roll-out of heterogeneous technologies in a multi-vendor managed environment, service providers are constantly on the lookout to achieve operational…
Sania AmirSeptember 27, 2017
Technology has touched almost every aspect of a business and its touch has drastically improved the landscape of most industries. Whether it is a consumer-centric business or a business catering…
Sania AmirAugust 29, 2017
Are you here to learn whether you need a data analytics and reporting platform? Have a look and try to answer these questions before you make a decision! How do…
Sania AmirAugust 3, 2017
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Sania AmirJuly 19, 2017
Global Telecoms Business (GTB) Innovation Summit and Awards is an annual telecommunication event that ‘recognizes the industry’s most innovative & successful project partnerships between operators and vendors’. The GTB summit…
Sania AmirJune 1, 2017
‘Why do I have to share my personal phone number, that stays with me every minute of every day; with a stranger that stands on the cash counter of the…
Sania AmirApril 12, 2017
Nowadays, prepaid subscriptions dominate the modes of business in the service industry. Businesses run on a pay-before-you-use model where subscribers are required to make a deposit in their purchase…
Sania AmirMarch 3, 2017
The telecommunications industry continues to undergo substantial changes due to technological advances. As the end of the decade approaches, 2020 has already presented new challenges as well as vast opportunities…
Sania AmirFebruary 17, 2017
Application programming interfaces (APIs) are more than just a technical construct or a development technique in today’s world. They are considered to be a powerful force, having the ability to…
Sania AmirJanuary 5, 2017
With over 7.6 billion mobile connections internationally, representing 4.7 billion unique mobile subscribers around the globe (using mobile applications); the need of a fast, reliable and convenient topup of these…
Sania AmirDecember 8, 2016
What is Agile? What does it mean for you and your organisation? In a radically changing world, companies need to become more agile with an increased focus on flexibility. Being agile…
Sania AmirSeptember 29, 2016