In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Today, telecom operators sell their products and services via a range of touchpoints. These include call centers, retail outlets, franchises, distributors, or street resellers as well as through self-service websites.…
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Globally, the telecom industry remains the backbone of any emergency response effort and is responsible for maintaining uninterrupted communications between individuals, corporations, and countries. The ongoing impact of the COVID-19…
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…
Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…
Globalization, Connectivity, Digitization and Global Economic Reforms have brought about unprecedented changes to the world. The continuous shifts in digital technology have changed the way individuals, groups and organizations behave…
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…
Business plans are strategic and comprehensive in nature with the aim to ensure top line growth and efficient operating margins. In telecom sector, the effectiveness of business plans in terms of…
In the fast-paced technology driven market, businesses in general, and telecom operators in specific have started to focus on ensuring High Availability (HA) of the services that they offer. High…
Africa’s largest tech event has made a lasting impression with a record-breaking number of visitors, exhibitors and speakers at AfricaCom this year. Discussions spanning across the three-day conference were centered…
Africa opening doors to Digital Transformation AfricaCom, Africa’s largest annual convention for telecom operators, entrepreneurs and service providers opened its doors for the 20th time on 7th November, Tuesday, welcoming…
Over the years, change in the target market dynamics and increased usage of mobile phones has innovated the way service providers initially functioned. Fuelled by improved economic conditions, the last…
Given the rate at which mobile connectivity is growing, it seems only natural that the way business is done will change. But how will Telco’s embrace this change and are…
It’s an established truth especially within developer circles that the elasticity of code is strengthened by agility and the diversity of minds behind it. Nothing promises true diversity within an…
Due to a rapid increase in mobile penetration and the roll-out of heterogeneous technologies in a multi-vendor managed environment, service providers are constantly on the lookout to achieve operational…
Technology has touched almost every aspect of a business and its touch has drastically improved the landscape of most industries. Whether it is a consumer-centric business or a business catering…
Are you here to learn whether you need a data analytics and reporting platform? Have a look and try to answer these questions before you make a decision! How do…
With the fast-paced technological advancement and increasing competition in the industry, telecommunication companies (telecoms) and mobile network operators (MNOs) are looking for ways through which they can improve the quality…
Global Telecoms Business (GTB) Innovation Summit and Awards is an annual telecommunication event that ‘recognizes the industry’s most innovative & successful project partnerships between operators and vendors’. The GTB summit…
‘Why do I have to share my personal phone number, that stays with me every minute of every day; with a stranger that stands on the cash counter of the…
Nowadays, prepaid subscriptions dominate the modes of business in the service industry. Businesses run on a pay-before-you-use model where subscribers are required to make a deposit in their purchase…
The telecommunications industry continues to undergo substantial changes due to technological advances. As the end of the decade approaches, 2020 has already presented new challenges as well as vast opportunities…
Application programming interfaces (APIs) are more than just a technical construct or a development technique in today’s world. They are considered to be a powerful force, having the ability to…
With over 7.6 billion mobile connections internationally, representing 4.7 billion unique mobile subscribers around the globe (using mobile applications); the need of a fast, reliable and convenient topup of these…
What is Agile? What does it mean for you and your organisation? In a radically changing world, companies need to become more agile with an increased focus on flexibility. Being agile…
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