AI in telecom is more than just a pilot project, it is now reshaping how networks run, how decisions are made, and how growth happens. From smarter operations to new…
Mahira TahirAugust 1, 2025
Seamless and Emida Technologies have partnered to accelerate digital transformation for telecom operators in Latin America. By combining expertise in telecom sales and fintech, this collaboration aims to enhance operational…
Mahira TahirAugust 21, 2024
The integration of IoT is revolutionizing telecom by enabling real-time data exchange, improving operational efficiency, and unlocking new service opportunities. From smart metering to fleet management, IoT empowers telcos to…
Sania AmirMarch 14, 2024
Telecom providers are increasingly turning to cloud solutions to boost efficiency, reduce operational costs, and scale services on demand. By moving critical systems to the cloud, telcos gain the flexibility…
Sania AmirMarch 14, 2024
The telecom industry is embracing digital payments, with mobile wallets transforming customer transactions. As adoption grows, telcos are leveraging digital payment solutions to drive revenue and enhance customer experiences, particularly…
Sania AmirFebruary 19, 2024
As telecom operators expand broadband services, the decision between FTTH and FWA becomes critical. FTTH offers unmatched speed and capacity, ideal for urban areas, while FWA provides a flexible, cost-effective…
Sania AmirFebruary 1, 2024
Gamification is transforming telecom sales and distribution by enhancing reseller engagement and loyalty. By integrating game-like elements such as challenges, rewards, and leaderboards, telcos are increasing motivation, improving performance, and…
Sania AmirSeptember 28, 2023
By embracing AI, telcos are optimizing network performance, enhancing customer service with AI-powered tools, and driving sales through personalization. The synergy of AI and 5G is unlocking new opportunities, shaping…
Sania AmirSeptember 1, 2023
With prepaid markets booming in developing regions, telecom operators are shifting from scratch cards to digital airtime recharge. This transition not only lowers operational costs but also enhances customer experience…
Sania AmirMay 23, 2023
As telcos continue to rely on physical retail for sales and service, they face persistent challenges such as stock replenishment delays and lack of visibility into inventory. Addressing these issues…
Sania AmirMarch 31, 2023
Telecom operators are moving beyond descriptive analytics to embrace predictive and prescriptive models. This shift allows for real-time decision-making, network optimization, and personalized customer experiences, driven by advanced data insights.
Sania AmirMarch 29, 2023
As mobile connectivity grows, telcos are moving from traditional scratch cards to digital airtime solutions. Explore how digital recharge is enhancing convenience for customers and driving operational efficiency for telcos.
Sania AmirJanuary 3, 2023
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirSeptember 3, 2022
For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…
Sania AmirSeptember 2, 2022
With our advanced analytics tool called Smart S&D, we are set out to equip customers with the ability to make data-informed decisions in real-time, based on the information they receive…
Sania AmirAugust 24, 2022
If you are a Chief Information Officer (CIO) of a major telecom operator, you know that keeping up with the evolving trends of the digital ecosystem of telecoms is pivotal.…
Sania AmirAugust 15, 2022
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…
Sania AmirJuly 8, 2022
Customers today are demanding more interactive and connected experiences that transcend traditional sales channels. However MNOs still have a lot of ground to cover when it comes to catering to…
Sania AmirJune 15, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirMay 12, 2022
Mobile World Congress 2022 took place from the 28th of February till the 3rd of March in Barcelona, with the halls of the enormous Fira Gran Via exhibition centre filled…
Mahwish IlyasApril 19, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirFebruary 3, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Mahwish IlyasDecember 17, 2021
Seamless distribution Systems AB held its first post-Covid Sales Summit at Dubai in the last week of October to fine-tune product strategy, streamline global operations and strategize sales enablement for…
Mahwish IlyasDecember 10, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirNovember 23, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirAugust 16, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Mahwish IlyasJuly 13, 2021
The biggest mobile tech event finally happened after last year’s interval, and as promised, it was an exciting period attended by leaders of the tech world. Gadget announcements and other…
Mahwish IlyasJuly 12, 2021
Customer satisfaction survey is a tool widely used by companies across the globe to understand how the product, service, and the entire experience provided by them either falls short, meets,…
Mahwish IlyasJune 22, 2021
Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…
Sania AmirJune 3, 2021
In light of the increasing demands of the end customers and the transaction volume, it is of utmost importance for companies operating in the telecom sector to have fast, reliable,…
Sania AmirApril 12, 2021
Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…
Sania AmirMarch 22, 2021
Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…
Sania AmirDecember 29, 2020
A woman living in the rural areas of Malawi runs a small general store. She does not have a formal education, and the financial needs of her business are not…
Sania AmirNovember 19, 2020
Rising competition in the market means that telecom operators have to work increasingly hard to gain market share. To stay competitive, many telcos are moving beyond the traditional means of…
Sania AmirOctober 23, 2020
In the mobile telecom industry, optimizing revenue growth continues to be a key success factor. Mobile operators face a range of macroeconomic and structural challenges that are unique to their…
Mahwish IlyasOctober 9, 2020
In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…
Sania AmirOctober 2, 2020
The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…
Sania AmirOctober 1, 2020
The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…
Sania AmirAugust 10, 2020
Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…
Sania AmirMay 15, 2020
One of the critical success factors for modern telecom operators is the ability to maximize short term revenue while taking into account longer-term strategic objectives. Optimizing digital voucher distribution is…
Mahwish IlyasMay 15, 2020
The mobile industry continues to benefit from rapid technological innovations. These innovations drive growth and continue to transform our lives. Technological innovations in the mobile industry Millennials continue to drive…
Mahwish IlyasApril 21, 2020
At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…
Sania AmirNovember 26, 2018
In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…
Sania AmirSeptember 19, 2018
With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…
Sania AmirJuly 3, 2018
Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…
Sania AmirMay 30, 2018
The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…
Sania AmirApril 30, 2018
These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…
Sania AmirApril 26, 2018
Globalization, Connectivity, Digitization and Global Economic Reforms have brought about unprecedented changes to the world. The continuous shifts in digital technology have changed the way individuals, groups and organizations behave…
Sania AmirMarch 2, 2018
An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…
Sania AmirFebruary 19, 2018