Blogs Archives

Blogs

Challenges of AI in Telecom: What’s Holding You Back?

Adopting AI in telecom promises enhanced efficiency and innovation, but challenges like data integration, legacy systems, and financial constraints can hinder progress. Overcoming these obstacles requires a strategic approach to…

Mahira TahirSeptember 18, 2024

Blogs

Seamless and Emida Technologies Combine Forces to Accelerate Success for Telcos in LATAM

Seamless and Emida Technologies have partnered to accelerate digital transformation for telecom operators in Latin America. By combining expertise in telecom sales and fintech, this collaboration aims to enhance operational…

Mahira TahirAugust 21, 2024

Blogs

IoT and Connected Devices: Transforming the Telecom Industry

The integration of IoT is revolutionizing telecom by enabling real-time data exchange, improving operational efficiency, and unlocking new service opportunities. From smart metering to fleet management, IoT empowers telcos to…

Sania AmirMarch 14, 2024

Blogs

Leveraging Cloud Technology for Operational Efficiency in the Telecom Sector

Telecom providers are increasingly turning to cloud solutions to boost efficiency, reduce operational costs, and scale services on demand. By moving critical systems to the cloud, telcos gain the flexibility…

Sania AmirMarch 14, 2024

Blogs

The Evolution of Digital Payments in the Telecom Industry: Trends and Opportunities

The telecom industry is embracing digital payments, with mobile wallets transforming customer transactions. As adoption grows, telcos are leveraging digital payment solutions to drive revenue and enhance customer experiences, particularly…

Sania AmirFebruary 19, 2024

Blogs

FTTH vs. FWA: A dilemma for telecom leaders in 2024

As telecom operators expand broadband services, the decision between FTTH and FWA becomes critical. FTTH offers unmatched speed and capacity, ideal for urban areas, while FWA provides a flexible, cost-effective…

Sania AmirFebruary 1, 2024

Blogs

How gamification improves reseller loyalty in telecom

Gamification is transforming telecom sales and distribution by enhancing reseller engagement and loyalty. By integrating game-like elements such as challenges, rewards, and leaderboards, telcos are increasing motivation, improving performance, and…

Sania AmirSeptember 28, 2023

Artificial intelligence in telecom industry

Blogs

Artificial Intelligence in Telecom: Applications and Benefits

By embracing AI, telcos are optimizing network performance, enhancing customer service with AI-powered tools, and driving sales through personalization. The synergy of AI and 5G is unlocking new opportunities, shaping…

Sania AmirSeptember 1, 2023

Blogs

5 reasons why telcos still need Digital Airtime Recharge in Prepaid Markets

With prepaid markets booming in developing regions, telecom operators are shifting from scratch cards to digital airtime recharge. This transition not only lowers operational costs but also enhances customer experience…

Sania AmirMay 23, 2023

Blogs

How can telecom CXO’s solve challenges at their retail POS

As telcos continue to rely on physical retail for sales and service, they face persistent challenges such as stock replenishment delays and lack of visibility into inventory. Addressing these issues…

Sania AmirMarch 31, 2023

Blogs

Why are leading MNOs moving from descriptive to prescriptive analytics?

Telecom operators are moving beyond descriptive analytics to embrace predictive and prescriptive models. This shift allows for real-time decision-making, network optimization, and personalized customer experiences, driven by advanced data insights.

Sania AmirMarch 29, 2023

Blogs

Understanding the use cases for digital airtime recharge in telecom

As mobile connectivity grows, telcos are moving from traditional scratch cards to digital airtime solutions. Explore how digital recharge is enhancing convenience for customers and driving operational efficiency for telcos.

Sania AmirJanuary 3, 2023

Blogs

5 Emerging Technologies Telecom CTOs need to focus on in 2023

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Sania AmirSeptember 3, 2022

Blogs

How to use e-vouchers to digitize your telecom distribution chain

For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…

Sania AmirSeptember 2, 2022

Blogs

How Seamless enables MNOs to grow Mobile Money profitability at the POS

With our advanced analytics tool called Smart S&D, we are set out to equip customers with the ability to make data-informed decisions in real-time, based on the information they receive…

Sania AmirAugust 24, 2022

Blogs

5 trends telecom CIOs should know for 2023 to improve customer experience

If you are a Chief Information Officer (CIO) of a major telecom operator, you know that keeping up with the evolving trends of the digital ecosystem of telecoms is pivotal.…

Sania AmirAugust 15, 2022

Blogs

Why are telcos moving towards digitizing airtime recharge?

The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…

Sania AmirJuly 8, 2022

Digital platforms - smart commissions and campaigns

Blogs

How Smart Campaigns & Commissions (SCC) helps MNOs generate higher revenues

Customers today are demanding more interactive and connected experiences that transcend traditional sales channels. However MNOs still have a lot of ground to cover when it comes to catering to…

Sania AmirJune 15, 2022

Blogs

How Mobile Financial Services enable Financial Inclusion by Championing Digital Disruption?

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Sania AmirMay 12, 2022

Blogs

Seamless at MWC Barcelona 2022

Mobile World Congress 2022 took place from the 28th of February till the 3rd of March in Barcelona, with the halls of the enormous Fira Gran Via exhibition centre filled…

Mahwish IlyasApril 19, 2022

Blogs

How are Cloud Native Applications driving Transformative Shift in Digital Business?

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Sania AmirFebruary 3, 2022

Blogs

How Telecoms Can Create Recovery and Growth after Covid-19 in 2022?

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Mahwish IlyasDecember 17, 2021

Blogs

Strategic Planning, and Integrating Acquisitions: Seamless Annual Sales Summit

Seamless distribution Systems AB held its first post-Covid Sales Summit at Dubai in the last week of October to fine-tune product strategy, streamline global operations and strategize sales enablement for…

Mahwish IlyasDecember 10, 2021

Blogs

How Can Consolidating Sales and Distribution Enable Telecoms to Consistently Hit KPIs in 2022?

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Sania AmirNovember 23, 2021

Blogs

3 ways to automate your sales and distribution chain in telecom

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Sania AmirAugust 16, 2021

Blogs

Understanding COVID-19’s Impact on the Telecom Industry

Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…

Mahwish IlyasJuly 13, 2021

Blogs

SDS at Mobile World Congress 2021

The biggest mobile tech event finally happened after last year’s interval, and as promised, it was an exciting period attended by leaders of the tech world. Gadget announcements and other…

Mahwish IlyasJuly 12, 2021

Blogs

Customer satisfaction survey results 2021

Customer satisfaction survey is a tool widely used by companies across the globe to understand how the product, service, and the entire experience provided by them either falls short, meets,…

Mahwish IlyasJune 22, 2021

Blogs

Role of business intelligence in telecom space

Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…

Sania AmirJune 3, 2021

Blogs

Flexibility and modularity of Sales Force Optimization solutions is the next big thing

In light of the increasing demands of the end customers and the transaction volume, it is of utmost importance for companies operating in the telecom sector to have fast, reliable,…

Sania AmirApril 12, 2021

Blogs

Digital KYC (Know Your Customer) in telecom space

Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…

Sania AmirMarch 22, 2021

Blogs

Telecom strategic investments to drive revenue growth and optimize OPEX

Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…

Sania AmirDecember 29, 2020

Blogs

Mobile money – economy’s backbone for financial inclusion

A woman living in the rural areas of Malawi runs a small general store. She does not have a formal education, and the financial needs of her business are not…

Sania AmirNovember 19, 2020

Blogs

How a campaign management system can lead to sustainable revenue growth for telcos

Rising competition in the market means that telecom operators have to work increasingly hard to gain market share. To stay competitive, many telcos are moving beyond the traditional means of…

Sania AmirOctober 23, 2020

Blogs

Optimizing revenue growth across the telecom industry

In the mobile telecom industry, optimizing revenue growth continues to be a key success factor. Mobile operators face a range of macroeconomic and structural challenges that are unique to their…

Mahwish IlyasOctober 9, 2020

Blogs

Strategies to master optimal revenue growth in the mobile telecom industry

In the world of increased competition and ever-evolving consumer demands, telecom operators are on a constant journey to optimize go to market strategies to accelerate revenue growth. The telecom industry…

Sania AmirOctober 2, 2020

Blogs

Digital airtime recharge – service innovation in the telecom sector

The mobile markets in many developing regions are primarily prepaid; in fact, around 99% of the mobile markets in Africa consists of prepaid subscribers. Within these regions, the most traditional…

Sania AmirOctober 1, 2020

Blogs

How telecom operators can minimize the impacts of crises like COVID-19

The COVID-19 pandemic has had a considerable impact on the global economy. The telecom industry is no exception as it faces key strategic challenges whilst continuing to deliver infrastructure and…

Sania AmirAugust 10, 2020

Blogs

The role of the digital voucher distributor in telecom industry

Digital voucher distributors are positioned between end-users and telecom operators. Success is dependent on optimizing sales and adding value for both the telecom operator and the agent interacting with the…

Sania AmirMay 15, 2020

digital data and network connection of brain

Blogs

Optimizing electronic voucher distribution in the telecom industry

One of the critical success factors for modern telecom operators is the ability to maximize short term revenue while taking into account longer-term strategic objectives. Optimizing digital voucher distribution is…

Mahwish IlyasMay 15, 2020

Blogs

Technological innovations and their impact on the mobile industry

The mobile industry continues to benefit from rapid technological innovations. These innovations drive growth and continue to transform our lives. Technological innovations in the mobile industry Millennials continue to drive…

Mahwish IlyasApril 21, 2020

Blogs

3 Reasons SDS is a trustworthy technology partner

At Seamless Distribution Systems (SDS), we understand the complexities of the telecom industry in the age of digital transformation and the challenges that affect the profitability and growth of telecom…

Sania AmirNovember 26, 2018

Blogs

The power of USSD

In the early 2000s, the growth of the mobile industry stimulated operators to devise a mechanism for easy machine-to-machine communications to perform tasks that require a device to query the…

Sania AmirSeptember 19, 2018

mobile money subscriber financial innovation

Blogs

Embrace Innovation, Empower Customers!

With the advent of digitalization, telecom operators started to transform the way they do business. Embracing the changes, they adopted different technologies to bring about financial innovation, changed their business…

Sania AmirJuly 3, 2018

Blogs

Decision making made easier!

Telecom Operators face immense competition worldwide, making it difficult for them to retain existing customers. For this purpose, they have to keep a close check on the market trends and…

Sania AmirMay 30, 2018

Blogs

Engagement redefined for Customer 3.0

The advent of digital transformation not only brought about a change in the technological world, it also changed the lives of the people, how they lived, worked and interacted with…

Sania AmirApril 30, 2018

product management and digital distribution

Blogs

Enhanced control over distribution and better product management

These channels provide a means for the product to travel from the producer to the distributors to the stores where, finally, the resellers sell them to the end-user (subscribers of…

Sania AmirApril 26, 2018

Blogs

Mobile Money – Enabling Financial inclusion for the masses

Globalization, Connectivity, Digitization and Global Economic Reforms have brought about unprecedented changes to the world. The continuous shifts in digital technology have changed the way individuals, groups and organizations behave…

Sania AmirMarch 2, 2018

Blogs

How to create an omni-channel user experience

An omni-channel user experience is largely about meeting the customers at eye-level and accompanying them in real-time at all touch points. In today’s technology driven era, a well-connected business approach…

Sania AmirFebruary 19, 2018

Laptop and notepad working desk, digital strategies

Blogs

How telcos can achieve digital mastery?

Digital strategies and technologies have profoundly changed how businesses and individuals work, buy and live. These technologies offer new ways to connect, collaborate, conduct business and bridge the gaps between…

Sania AmirFebruary 9, 2018

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