Telecom isn't one-size-fits-all anymore – and that's a good thing! Our whitepaper is your compass to retail sales success, no matter where you stand in the telecom world.
Sania AmirMay 21, 2024
Telecom providers are increasingly turning to cloud solutions to boost efficiency, reduce operational costs, and scale services on demand. By moving critical systems to the cloud, telcos gain the flexibility…
Sania AmirMarch 14, 2024
The telecom industry is embracing digital payments, with mobile wallets transforming customer transactions. As adoption grows, telcos are leveraging digital payment solutions to drive revenue and enhance customer experiences, particularly…
Sania AmirFebruary 19, 2024
Vodafone Oman digitizes their retail value chain with Seamless Seamless enabled Vodafone Oman to consolidate and automate its sales and distribution through its comprehensive Retail Value Management Suite Industry &…
Sania AmirFebruary 1, 2024
As telecom operators expand broadband services, the decision between FTTH and FWA becomes critical. FTTH offers unmatched speed and capacity, ideal for urban areas, while FWA provides a flexible, cost-effective…
Sania AmirFebruary 1, 2024
Sebastien Macq Strategy & Partnerships Manager - Smart Capex In my role as Strategy & Partnerships Manager for Riaktr’s Smart Capex, I define and implement our commercial strategy and forge…
Sania AmirNovember 20, 2023
Nicolas Juckler Customer Success Manager As a Customer Success Manager, I'm on a mission to ensure our clients thrive with our solutions. I dive deep into their world, understanding their…
Sania AmirNovember 20, 2023
Telecom's heartbeat lies in the balance – quick wins and long-term strategy. Stepping into the digital value distribution arena shouldn't feel like a maze and so our ebook is your…
Sania AmirNovember 7, 2023
Gamification is transforming telecom sales and distribution by enhancing reseller engagement and loyalty. By integrating game-like elements such as challenges, rewards, and leaderboards, telcos are increasing motivation, improving performance, and…
Sania AmirSeptember 28, 2023
By embracing AI, telcos are optimizing network performance, enhancing customer service with AI-powered tools, and driving sales through personalization. The synergy of AI and 5G is unlocking new opportunities, shaping…
Sania AmirSeptember 1, 2023
Learn how Seamless became the driving force behind the success of MTN Ghana in a fiercely competitive telecom market, and partnered with them to transform their operations and enhance customer…
Sania AmirAugust 17, 2023
Telecom's heartbeat lies in the balance – quick wins and long-term strategy. Stepping into the digital value distribution arena shouldn't feel like a maze and so our ebook is your…
Sania AmirJuly 31, 2023
Telecom isn't one-size-fits-all anymore – and that's a good thing! Our whitepaper is your compass to retail sales success, no matter where you stand in the telecom world.
Sania AmirJune 23, 2023
Qurat ul Ain Abuzar Senior Full Stack designer Robert L. Peters famously said “Design creates culture. Culture shapes values. Values determine the future." As a creative force within the company,…
Sania AmirJune 18, 2023
With prepaid markets booming in developing regions, telecom operators are shifting from scratch cards to digital airtime recharge. This transition not only lowers operational costs but also enhances customer experience…
Sania AmirMay 23, 2023
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirApril 17, 2023
As telcos continue to rely on physical retail for sales and service, they face persistent challenges such as stock replenishment delays and lack of visibility into inventory. Addressing these issues…
Sania AmirMarch 31, 2023
Telecom operators are moving beyond descriptive analytics to embrace predictive and prescriptive models. This shift allows for real-time decision-making, network optimization, and personalized customer experiences, driven by advanced data insights.
Sania AmirMarch 29, 2023
As we step into 2023, we bring forward how our executive leadership visualizes the role of Seamless in the telecom landscape. By extending the conversation to Martin - our Chairman,…
Sania AmirJanuary 24, 2023
As mobile connectivity grows, telcos are moving from traditional scratch cards to digital airtime solutions. Explore how digital recharge is enhancing convenience for customers and driving operational efficiency for telcos.
Sania AmirJanuary 3, 2023
Let's rewind to 2022 – a year of shifts and strategies for agile telecom leaders. Our whitepaper taps into insights from market-leading telecom groups' annual reports, revealing strategies that ensure…
Sania AmirDecember 24, 2022
Get a closer look into Seamless' story, where we're rewriting telecom rules with cloud-native magic and flexible designs. From scaling in a snap to seamless integrations, we're turning tech into…
Sania AmirDecember 10, 2022
Mintu Kumar Cluster Manager As our Cluster Manager, Mintu lords over the day-to-day operations of our Software Engineering teams. On a daily basis, he’s consumed with delivering on customer projects…
Sania AmirNovember 23, 2022
Aliv Bahamas grows average daily transactions by 21% with Seamless Aliv trusted Seamless to set up and deploy a fully digitized distribution chain to inaugurate modern channels of POS recharge.…
Sania AmirOctober 17, 2022
How MTN Eswatini Improved Its Retail Footprint and Built Predictable Sales Growth Enabling Africa’s leading mobile operator to achieve a quicker time-to-market with improved agent performance through an insights-driven solution…
Sania AmirSeptember 12, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirSeptember 3, 2022
For the modern executive and senior leader of an MNO, managing and monitoring the lifecycle of electronic vouchers - from voucher generation to distribution - is a topmost priority. Having…
Sania AmirSeptember 2, 2022
MTN SA grows total transactions by 25% with Seamless Seamless digitized sales and distribution for MTN to help them boost reseller performance, improve their end-to-end visibility across operations and gain…
Sania AmirAugust 24, 2022
Ellen Lindholm Group Financial Controller As a Group Financial Controller, Ellen manages the entire financial process for Seamless, from start to finish, with everything in between and around. From receiving…
Sania AmirAugust 24, 2022
With our advanced analytics tool called Smart S&D, we are set out to equip customers with the ability to make data-informed decisions in real-time, based on the information they receive…
Sania AmirAugust 24, 2022
If you are a Chief Information Officer (CIO) of a major telecom operator, you know that keeping up with the evolving trends of the digital ecosystem of telecoms is pivotal.…
Sania AmirAugust 15, 2022
The digital revolution has not only transformed the telecom business environment but has also reinvented customer interests and needs. Customers today, especially in the telecom environment have become much more…
Sania AmirJuly 8, 2022
Customers today are demanding more interactive and connected experiences that transcend traditional sales channels. However MNOs still have a lot of ground to cover when it comes to catering to…
Sania AmirJune 15, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirMay 12, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirFebruary 3, 2022
About Morten Sorby Morten Karlsen Sørby is an industry veteran with extensive strategic and operational experience in the world of telecom. Morten has held a number of senior positions during…
Sania AmirJanuary 6, 2022
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirNovember 23, 2021
It's not just trends; it's decoding them. Dive into this ebook for a clear view of what's shaping telecom today. No matter where you stand, we're diving into core themes…
Sania AmirOctober 20, 2021
Shahrukh Mushtaq, Operations Manager for Middle East and Pakistan, makes it a personal mission to ensure customer satisfaction, minimizing service interruption with product deployment, and primarily works towards achieving excellent…
Sania AmirOctober 4, 2021
Despite spanning across its second year, the coronavirus pandemic has maintained its tight grip on the telecom industry and the challenges it brings continue to test the agility and resilience…
Sania AmirAugust 16, 2021
Emmanuel Avisseh, head of customer operations in Africa, is responsible for handling the support, day-to-day operations and solution implementation activities for the customers in that geographic region. What he does…
Sania AmirJuly 6, 2021
Combining Analytics and Real-life Use Cases to Transform Telecom Distribution Globally Riaktr and Seamless Joining Forces to Drive Continuous Innovation With Riaktr joining Seamless at the start of 2021, we…
Sania AmirJuly 1, 2021
Embracing digital solutions builds greater resilience for telecoms, especially in the face of rapidly changing economic and market conditions like COVID-19 pandemic. Digitization also gives telcos a leg up on…
Sania AmirJune 8, 2021
Given that the telecom industry capitalizes on the exchange of data and information, telcos have a wealth of data at their disposal that can be used. With the right business…
Sania AmirJune 3, 2021
In light of the increasing demands of the end customers and the transaction volume, it is of utmost importance for companies operating in the telecom sector to have fast, reliable,…
Sania AmirApril 12, 2021
Traditionally, the process of KYC (Know Your Customer) is not only time-consuming but also heavy on the pocket of telecom operators, making it highly inefficient. However, this cumbersome process can…
Sania AmirMarch 22, 2021
Telecom operators are striving to build an ecosystem that is customer-centric and serves the objective of consistent and sustainable growth. The main strategy is to further develop core business and…
Sania AmirDecember 29, 2020
A woman living in the rural areas of Malawi runs a small general store. She does not have a formal education, and the financial needs of her business are not…
Sania AmirNovember 19, 2020
Rising competition in the market means that telecom operators have to work increasingly hard to gain market share. To stay competitive, many telcos are moving beyond the traditional means of…
Sania AmirOctober 23, 2020